Terms of Service
Draft template, replace bracketed items and review before publishing. Last updated: [Month Year]
1. Services
These terms govern the use of this website and, where applicable, managed IT services provided by Keldera Technologies, Inc. ("Keldera") under a separate service agreement or statement of work. Where the two conflict, the signed service agreement controls.
2. Client Responsibilities
Clients agree to provide timely access, accurate information about their environment, and reasonable cooperation needed to deliver services, including designating an authorized point of contact for change approvals.
3. Fees & Payment
Fees, billing frequency, and payment terms are set out in the applicable service agreement or invoice. [Specify late payment terms, e.g., late fees or suspension of services after a defined grace period.]
4. Confidentiality
Each party agrees to keep the other's confidential information private and to use it only for the purpose of the engagement. This obligation survives termination of services.
5. Limitation of Liability
To the fullest extent permitted by law, Keldera's liability for any claim arising from these terms or the services is limited to the fees paid for the services giving rise to the claim in the [three (3)] months preceding the claim. Keldera is not liable for indirect, incidental, or consequential damages.
6. Service Availability
While Keldera targets high availability and rapid response for managed services, no guarantee of uninterrupted service is made absent a specific service-level agreement in writing.
7. Termination
Either party may terminate an active service agreement according to the notice period specified in that agreement. Upon termination, Keldera will reasonably cooperate in transitioning access and credentials back to the client.
8. Governing Law
These terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.
9. Changes to These Terms
Keldera may update these terms from time to time. Continued use of the website or services after changes take effect constitutes acceptance of the revised terms.
10. Contact
Questions about these terms can be directed to info@kelderatech.com.